FAQs

What should I do if I receive a damaged or incorrect item?

Please contact us immediately with a photograph of the item. We'll assist you with the exchange or return process. It's important to notify us promptly as all items are insured and we need to inform the carrier about any damages.
 

What personal information do you collect from me?

When you make a purchase, we collect your name, email address, phone number, shipping/billing address, and credit/debit card information.
 

What is your returns policy?

See this link.
 

How do you ensure my privacy is protected?

Your privacy is our highest priority. We have measures in place to safeguard your personal information. For more details or if you have any concerns, please see this link.

 

How can I ensure the product is compatible with my vehicle?

 All our products are guaranteed to fit the vehicles specified in their descriptions. However, we recommend contacting us for compatibility confirmation if you're unsure. Please note, customers are responsible for shipping costs for returns due to compatibility issues.

 

How can I contact you for further questions or assistance?

For any additional queries or support, you can reach us at support@truckgearnation.com.
 

Do you offer installation advice?

Yes, each product comes with a brief installation guide. While self-installation is possible, we advise professional installation. For further support, contact us at support@truckgearnation.com, or request installation photos or videos for specific products.

Interested in Sponsorship Support?

Be sure to read our guidelines to see if you qualify. If so, fill out the form below including vehicle renderings, marketing opportunities, media and show schedules. Additional information may also help us accept your request. Please note that we can only accept so many sponsorship each year and fulfillment is subject to product availability.

Criteria

Individual Sponsorship, Club Event, and Automotive Industry Support:

Truck Gear Nation will review automotive requests in a case-by-case basis. Prices for products depend on the activity value or relationship with Truck Gear Nation. Requests for OEM sponsored vehicles or other automotive aftermarket manufacturers will be considered

Media Product Requests

Truck Gear Nation may offer product support to journalists and media companies based on potential exposure opportunities. The number of supplies to media outlets personal use may be limited. Products will be prepared to ship once all media requests are verified

INCOMPLETE APPLICATIONS WILL NOT BE REVIEWED, BE SURE TO FILL IN THE FIELDS

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